Team Leader Essentials for First Time Managers.


Becoming a first-time manager or team leader is one of the most challenging career transitions an individual can face.

A great start makes all the difference. In this short course you will learn the fundamental skills needed to lead a team at the frontline of an organisation.

Through discussion, exercises and relevant theory, you will learn how to get the best of your team to maximise relationships and results.

Gain greater confidence in your role as a manager now by registering for the Team Leaders Essentials course today!


Employer Benefits

You will become an effective and forward-thinking manager who is able to contribute positively to the organisation and communicate at a high level.

Who For

You will find this course useful if:

  • You are a new team leader or manager, or you would like to step up into your first management role, or
  • You are looking to build your leadership capabilities.

What Is Covered

At the end of this course, you will be able to:

  • Understand the role and responsibility of the team leader and manager in today’s workplace
  • Employ core communication skills, such as listening 
  • Implement time management techniques and practices for maximum impact
  • Understand how to delegate and ensure tasks are completed as agreed
  • Learn to feedforward and give feedback
  • Negotiate for good outcomes 

*Book 8 weeks before the start date and get 15% off the course

What Participants Say


"I learned a step by step procedure on how to delegate tasks to my staff and have a capacity for myself to strategize and improve processes within the team. Overall I became more confident in managing my staff and with my decision making." 
~ Jerilee Baluyut, Team Leader for healthAlliance

"This course provided excellent information presented in an easily understandable format. I liked that it was easy to apply, take and review. It definitely had a positive impact on myself and my team as I was able to apply a lot of communication techniques and thought processes to my work environment." 
~ Don Arnold, Programme Specialist for International Accreditation New Zealand
"I loved acquiring the helpful tools from the course and found the facilitator so knowledgeable – speaking from their own experiences, not just text book 'ideal'situations. (He) was able to lead discussion and give feedback and recommendations without squashing discussion or learning."
~ Melissa Grant, Team Leader for Naenae Dental

Sep 19
Thu 09:00 AM - Fri 04:30 PM 2 days
  • Short Course
Lisa Mandic
  • $1,380.00 excl. GST
Oct 01
Tue 09:00 AM - Wed 04:30 PM 2 days
  • Short Course
Lisa Mandic
  • $1,380.00 excl. GST
Nov 05
Tue 09:00 AM - Wed 04:30 PM 2 days
  • Short Course
Nic Preddle
  • Early Bird $1,173.00 excl. GST
  • $1,380.00 excl. GST
Nov 11
Mon 09:00 AM - Tue 04:30 PM 2 days
  • Short Course
Lisa Mandic
  • Early Bird $1,173.00 excl. GST
  • $1,380.00 excl. GST
early bird special more is less offer

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