Your safety and the safety of the IMNZ team is our top priority, along with delivering a great learning experience.  We are working directly with our venues and have implemented the Ministry of Health’s guidelines on best practise health and safety procedures under level 2. 

The IMNZ Alert Level 2 Health and Safety Plan can be found here.

Questions and Answers

What are your health and safety protocols under Alert Level 2?

Each of our venues have strict health and safety processes in place.  These include areas such as:

  1. Reminders about hand washing and/or the provision of hand sanitiser
  2. Room sanitisation/additional cleaning procedures 
  3. Contact tracing and the display of QR codes in a prominent location
  4. Limits to the number of people allowed in a room 
  5. Food consumption 

The required 1m physical distancing between participants will be adhered to for all our in-person courses.  This relates to the seating arrangement, interaction during the workshop and during breaks.   

Our facilitators will provide a safety briefing at the beginning of each workshop to ensure participants are fully aware and can comply with the required procedures.

I’m not feeling well today, should I still come to the course?  

If you are feeling unwell or showing potential symptoms of COVID-19 such as having a temperature and shortness of breath, please remain at home. 

We have updated our booking policy so that in these circumstances you can request a credit and postpone your training.  All you need to do is notify us in writing via enquiries@imnz.net.nz that you would like to postpone as a result of COVID-19, and then book yourself in for training within the next six months.  Your credit note will be applied to this new booking.   

I’m immune-compromised, is it safe for me to come to the course?  

If you are immune-compromised or on immunosuppressant drugs and concerned about attending an in-person course, you can postpone your booking at no extra cost for up to 6 months. 

We have updated our booking policy so that in these circumstances you can request a credit and postpone your training.  All you need to do is notify us in writing via enquiries@imnz.net.nz that you would like to postpone as a result of COVID-19, and then book yourself in for training within the next six months.  Your credit note will be applied to this new booking.   

Can you assure us of the safety of your venues?  

The venues we work with have robust health and safety plans in place in relation to Covid-19 and these adhere to the health and safety rules provided by the government for operating under level 2.

If you still feel uncomfortable attending a workshop let us know that you’d like to postpone your booking and we will provide you with a credit that allows you to rebook your training within six months from the cancellation date.  All you need to do is notify us in writing via enquiries@imnz.net.nz that you would like to postpone as a result of COVID-19, and then book yourself in for training at a later date.  

I’d like to swap from an in-person course to an online course, is this possible?

Yes, it is. We have updated our booking policy so that in these circumstances you can request a credit and you can apply this to an online workshop free of any additional booking charges.  Please contact IMNZ to arrange this.

Will you tell us if someone in this class gets COVID-19 and we might have been exposed?   

In the event that one of our learners or one of the IMNZ facilitators tests positive for COVID-19, we will immediately follow the government’s guidelines around the risk of potential infection, and ensure the right people are kept informed.  

What will happen with the catering for your in-person course do I need to bring my own lunch?

IMNZ will continue to offer catering for participants.  We have suppliers who are able to provide contactless delivery of individually wrapped/boxed lunches and snacks, all following strict health and safety protocols.

What will happen with the materials normally provided during your in-person course?

IMNZ no longer provides hard copy handouts during our workshops.  Our participants will need to bring their own device to the workshop, along with pen and paper.  If this might cause a problem for you please reach out to the IMNZ team.  We will communicate directly with participants what they need to bring prior to each workshop.

How does the 10 person limit apply to IMNZ courses?

The 10 person rule applies to gatherings where social distancing is not possible.  IMNZ will have strict social distancing procedures in place within the learning environment and during breaks.  The 10 person limit, therefore, does not apply to our training courses.



Do I need to wear a face mask?

Facemasks are only required mandatory on public transport.  It is entirely your decision to wear a face mask when attending an IMNZ course. 

We appreciate your support!

We really appreciate your support in helping us to maintain our health and safety protocols.  If the above hasn’t answered a question you might have please get in touch with us today. 

Our detailed Level 2 Health and Safety Plan can be found by clicking the button below.