Your safety and the safety of our team is our top priority, along with delivering a great learning experience. We are working directly with our venues and implementing the Ministry of Health’s guidelines on best practise health and safety procedures under Alert Level 2.
We will publish our detailed Alert Level 2 Health and Safety Plan on our website for all our valued customers to view and download. These protocols have been developed in accordance with WorkSafe’s guidelines. Course participants will also receive the health and safety procedures for their workshop venue prior to the workshop date.
Health and Safety Protocols Under Alert Level 2
Each of our venues has strict health and safety processes in place that will be shared with participants as part of confirming their booking. These include procedures such as:
1. Hand washing and/or the provision of hand sanitizer
2. Room sanitization
3. Contact tracing
4. Limits to the number of people allowed in a room
5. Food consumption
The required physical distancing between participants must be adhered to for all our public workshops. This relates to seating arrangement, interaction during the workshop, and during breaks.
Our facilitators will provide a safety briefing at the beginning of each workshop to ensure participants are fully aware and can comply with the required procedures.
Please familiarise yourself with our venue health and safety procedures before you attend your workshop. These will be sent to you, along without contact tracing procedure, before your day of attendance.
If you are feeling unwell or showing potential symptoms of COVID-19 such as coughing, having a temperature and shortness of breath, please remain at home. You can then contact IMNZ to reschedule your booking.
Frequently Asked Health and Safety Questions
I’m not feeling well today, should I still come to the workshop?
If you are feeling unwell or showing potential symptoms of COVID-19 such as having a temperature and shortness of breath, please remain at home.
We have updated our booking policy so that in these circumstances you can request a credit and postpone your training. All you need to do is notify us in writing via firstname.lastname@example.org that you would like to postpone as a result of COVID-19, and then book yourself in for training within the next six months. Your credit note will be applied to this new booking.
I’m immune-compromised, is it safe for me to come to the workshop?
If you are immune-compromised or on immuno-suppressant drugs and concerned about attending a public workshop, you can postpone your booking at no extra cost for up to six months.
We have updated our booking policy so that in these circumstances you can request a credit and postpone your training. All you need to do is notify us in writing via email@example.com that you would like to postpone as a result of COVID-19, and then book yourself in for training within the next six months.
Your credit note will be applied to this new booking.
How can you guarantee the health and safety of your venues?
The venues we work with have robust health and safety plans in place in relation to Covid-19 and these adhere to the health and safety rules provided by the government for operating under Alert Level 2.
If you still feel uncomfortable attending a workshop let us know that you’d like to postpone your booking and we will provide you with a credit that allows you to rebook your training within six months from the cancellation date. All you need to do is notify us in writing via firstname.lastname@example.org that you would like to postpone as a result of COVID-19, and then book yourself in for training at a later date.
Will you tell us if someone in this class gets COVID-19 and we might have been exposed?
In the event that one of our learners or one of the IMNZ facilitators tests positive for COVID-19, we will immediately follow the government’s guidelines around informing anyone at risk of potential infection and ensure the right people are kept informed.
What will happen with the catering for your public workshops, do I need to bring my own lunch?
IMNZ will continue to offer catering for participants. Our suppliers provide the contactless delivery of individually wrapped/boxed lunches and snacks, that have been prepared in accordance with strict health and safety protocols.
What will happen with the materials normally provided during your public workshops?
To ensure we adhere to the required physical distancing requirements, and minimise contact between facilitator and participants, we will not be providing hard copy handouts during our workshops. Our participants will need to bring their own device to the workshop, along with pen and paper. If this might cause a problem for you, please reach out to the IMNZ team. We will communicate directly with participants prior to each workshop about what they need to bring.
We appreciate your support
We appreciate your support in helping us to maintain our health and safety protocols. If the above hasn’t answered a question you might have please get in touch with us today.
Please also keep an eye on our website for our detailed Alert Level 2 Health and Safety Plan.